"As a reputable remodeling company that has been in business for over 28 years, we demand the highest quality and performance from all our workmen and subcontractors.
James Connell of Refined Floors and Design has been a business partner our ours for nearly 10 years. We have worked with James on literally hundreds of projects and he is one of those contractors that we have been able to consistently rely on to deliver a quality product in a timely manner. Our customers love working with James and are overly satisfied with the services that he and his company provides.
We highly recommend James Connell of Refined Floors and Design to anyone looking for any type of flooring or related services."
"We hired James Connell at Refined Floors and Design to replace our old carpet with vinyl flooring. The floor is beautiful and very easy to keep.
We have had so many compliments on our beautiful floors. James was able to provide the flooring at a reasonable price and his crew did an excellent job on installing the floor. The workmanship is outstanding and James stands behind the product and his workmanship.
We definitely recommend Refined Floors and Design for replacement of all floor coverings."
"Working with James was a pleasure. We highly recommend his services to family and friends or to whoever is entertaining the idea of installing wood floors.
Our job consisted of over 1800 square feet of engineered Acacia wood flooring. Keep in mind, no remodel goes without a glitch. However, we were apprised of each and every issue and provided options to help us decide how to proceed.
Everyone who worked in our home was courteous and professional. The installers came when they said they would and didn't stop working until it was time to leave. Every effort was made to accommodate us.
We feel we got our money's worth in product, installation, and customer service. All in all, we're very pleased with job and love the final product. If ever the need for wood floors arose in the future, we'd definitely contact James."
"James and Refined Floors do a great job of taking care of business. I have used James for several jobs now and every time he is on the mark with his service and professionalism. His quote is fair and honest. He gets the jobs done on time and in budget. I would recommend him to anyone looking for a quality job at a fair price. Thanks James for all your hard work."
"We recently had flooring installed by Refined Floors and Design and we couldn't be happier! The floor is beautiful and the installation was efficient and timely. Gilbert and his crew did and awesome job! I would recommend Refined Floors to anyone planning to install new floors in their home."
"We just used Refined Floors and Design to install about 1,000 feet of hardwood in our house. The installers were very quick, clean and professional. They carefully protected our belonging from dust and damage, were meticulous and detail oriented, and finished the job earlier than promised. We highly recommend James and his team at Refined Floors and Design for installation. We have received so many compliments on our floors. 5/5 Stars!"
"We recently replaced the carpeting in our rental home in San Antonio. It was challenging as we could not oversee the project locally due to time constraints. After speaking to and seeking proposals from several companies we spoke to James from Refined Floors and Design. James offered several options and his estimate was detailed and precise. Based upon James' knowledge based experience, we awarded out business to Refined Floors and Design.
James coordinated closely with our tenant as well as us and the work and his crew was competent, reliable and completed in less than a day. The carpet and padding installed was high quality a has to date held up extremely well. We whole-heartedly recommend Refined Floors and Design and will use them for all our future flooring needs!"
"I live on a ranch and my floors take a beating. It's also not that easy to get to. When James and I sat down and finalized my choices for flooring material I was a little nervous about the outcome. Would it look like I envisioned? I needn't have worried. I had the majority of my 2,500 square foot home done in wide plank distressed cedar and the crew was incredible. Showed up on time and did a beautiful job. They were friendly and very sure of their work.
I had my three bedrooms done in a dark grey stain resistant carpet, and you can't see where it had to be joined. Both crews were exemplary in every way and James was there periodically to check on my comfort level and the work being done. I'd recommend him to anyone!"
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